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14 天 RAG:从检索到可信回答
D10 查询侧优化:改写、假设文档嵌入、多路查询、后退提问与意图路由
意图路由判错了会怎样?你会怎么设计兜底?What happens when intent routing misclassifies, and how would you design the fallback?
国内高频海外高频进阶#intent-routing#fallback#observability分析过程 · 先想清楚再作答
- 这题在考「有没有想过错误的方向」。路由是分类器,分类器一定会错;只答「多加训练数据提高准确率」的,等于没回答兜底怎么设计。
- 先把错误按方向拆开,这一步是整题的骨架:三条路(直接回答、单跳检索、多跳检索)两两误判,代价完全不对称。把该检索的判成直接回答,模型手里一点材料都没有,只能编,这是最贵的一种错;把闲聊判成单跳,只是白花一次检索;把多跳判成单跳,只是少查一轮、答得不全。
- 结论顺势就出来了:**兜底方向要偏向「多花一点钱」,判不出来一律退回单跳检索。** 单跳是三条路里错得最轻的一条,而且它的错误是可恢复的——材料不全模型还能说「资料里只查到一半」,材料为空它就只能编。
- 再补一层运行时兜底,比事前分类更管用:分类成直接回答之后,如果模型的回答里出现了具体数字、金额、日期这类需要出处的内容,就回退去检索一次再答;分类成单跳之后,如果检索侧一条都没过门槛,就升级走多跳或直接拒答。**用后一步的观测结果纠正前一步的判断**,这是路由系统最实用的一条设计。
- 还要提一句可观测性:路由的每一次判定都要落日志,带上原始问题、判定结果、后续是否发生了兜底升级。没有这份日志,你既不知道路由准不准,也没法攒出下一版的训练集。
- 可预期的追问是「什么时候干脆别做路由」。答:流量里闲聊占比很低、且多跳问题很少时,路由省下的钱还不够付分类调用的钱,这时候直接全部走单跳更划算——我们在 30 篇语料的实验里就看到,路由真正的收益并不在省检索,而在于认出多跳之后给它更高的上下文预算。
How to reason about it · think before answering
- This tests whether you have thought about the direction of the error. A router is a classifier and classifiers misfire; "add more training data" is not a fallback design.
- Break the errors down by direction — that is the backbone of the answer. Across three routes (direct answer, single-hop, multi-hop) the six confusions carry wildly asymmetric costs. Routing a retrieval-worthy question to a direct answer leaves the model with no material at all, so it fabricates: the most expensive error. Routing chit-chat to single-hop merely wastes one retrieval. Routing multi-hop to single-hop just yields an incomplete answer.
- The conclusion follows: bias the fallback toward spending a little more, and default to single-hop retrieval whenever the classifier is unsure. Single-hop is the cheapest error to make, and it is recoverable — with partial material the model can still say it only found half the answer; with no material it can only invent one.
- Add a runtime fallback, which beats better up-front classification: after a direct-answer routing, if the draft reply contains figures, amounts or dates that need a source, fall back to retrieval and answer again; after a single-hop routing, if no candidate clears the admission gate, escalate to multi-hop or abstain. Correcting the earlier decision with the later observation is the single most useful pattern in routing systems.
- Mention observability: log every routing decision with the raw question, the label, and whether a fallback fired. Without that log you know neither how accurate the router is nor what to train the next version on.
- Expect "when should you skip routing entirely?" When chit-chat is a small share of traffic and multi-hop questions are rare, the classification call costs more than it saves. In our 30-document lab the real gain from routing was not saved retrievals but the ability to give recognised multi-hop questions a larger context budget.
答题要点
- 三条路的误判代价不对称:把该检索的判成直接回答最贵(模型没材料只能编),把闲聊判成单跳只是白花一次检索。
- 兜底方向偏向多花钱:判不出来一律退回单跳检索,它是错得最轻且可恢复的一条路。
- 加运行时兜底:直接回答里出现需要出处的数字就补一次检索;单跳检索一条都没过门槛就升级或拒答。
- 每一次路由判定都落日志(原始问题、判定结果、是否触发兜底),既用于监控也用于攒下一版训练集。
- 闲聊与多跳占比都很低时,路由省的钱付不起分类调用,直接全走单跳更划算。
Key points
- The three routes have asymmetric error costs: sending a retrieval-worthy question to a direct answer is the worst, while routing chit-chat to single-hop only wastes one retrieval.
- Bias the fallback toward spending more: default to single-hop whenever the classifier is unsure, since that error is the mildest and is recoverable.
- Add runtime fallbacks: re-retrieve if a direct answer contains figures that need a source; escalate or abstain if no single-hop candidate clears the gate.
- Log every routing decision — raw question, label, whether a fallback fired — for both monitoring and the next training set.
- When chit-chat and multi-hop are both rare, the classification call costs more than it saves; route everything to single-hop instead.